{
  "id": "bosch-autoair",
  "version": "2.0.0",
  "title": "Check why AutoAir did not open the door",
  "deviceFamily": "dishwasher",
  "modelApplicability": {
    "modelIds": [
      "bosch-shpm65z55n-01"
    ],
    "region": "US",
    "panel": "Top controls with Start / Reset 3 sec, Delay and AutoAir. Match the full E-Nr, including /01.",
    "manualVersion": "9001411746_D · (0007) 640A MV"
  },
  "exclusions": [
    "SHPM65Z55N/20",
    "SHPM65Z55N/24",
    "SHPM65W55N",
    "Other SHPM / SHXM variants"
  ],
  "intent": "troubleshooting",
  "summary": "Confirm cycle and option, then inspect the seal; leave hinge and installation work to service.",
  "prerequisites": [
    {
      "text": "Wait for the cycle to finish and machine to cool.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 37–38, 44"
    },
    {
      "text": "A door that slams shut or falls open needs service; do not operate with a faulty door mechanism.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 37–38, 44"
    }
  ],
  "tools": [
    "Soft damp cloth"
  ],
  "materials": [
    "Water"
  ],
  "steps": [
    {
      "id": "step-1",
      "text": "Confirm that AutoAir was enabled for a completed cycle. The rinse cycle does not automatically open the door. Follow the matching manual for its setting.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 37–38, 44"
    },
    {
      "id": "step-2",
      "text": "Check for visible dirt at the door and seal. Use the linked seal-cleaning task if needed, after disconnecting power safely.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 37–38, 44"
    },
    {
      "id": "step-3",
      "text": "Observe whether the cool door holds position halfway/fully open and closes gently when partly open. Stop using the unit if it slams or falls open.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 37–38, 44"
    },
    {
      "id": "step-4",
      "text": "If AutoAir still does not work, ask an installer or service technician to assess leveling and countertop clearance. Do not lower the unit, adjust hinges or change the installation here.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 37–38, 44"
    }
  ],
  "checks": [
    {
      "id": "air-cycle",
      "goal": "Was this a completed cycle other than Rinse?",
      "question": "Was this a completed cycle other than Rinse?",
      "instruction": "AutoAir opening is not expected for the Rinse cycle or before completion.",
      "stepIds": [
        "step-1"
      ],
      "sourceId": "bosch-manual",
      "locator": "p. 37",
      "choices": [
        {
          "observation": "normal",
          "label": "A non-Rinse cycle completed",
          "next": "air-setting"
        },
        {
          "observation": "abnormal",
          "label": "It was Rinse or the wash did not finish",
          "next": "identified"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "air-setting",
      "goal": "Was AutoAir enabled using the matching manual?",
      "question": "Was AutoAir enabled using the matching manual?",
      "instruction": "The feature is configurable. Do not infer its setting from the door staying closed.",
      "stepIds": [
        "step-1"
      ],
      "sourceId": "bosch-manual",
      "locator": "p. 37",
      "choices": [
        {
          "observation": "normal",
          "label": "The enabled setting is confirmed",
          "next": "air-mechanism"
        },
        {
          "observation": "abnormal",
          "label": "The setting was off",
          "next": "identified"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "air-mechanism",
      "goal": "Does the cool door hold halfway or fully open and close gently from partly open?",
      "question": "Does the cool door hold halfway or fully open and close gently from partly open?",
      "instruction": "Keep clear of the door path. Do not use a door that slams shut or falls open.",
      "stepIds": [
        "step-3"
      ],
      "sourceId": "bosch-manual",
      "locator": "p. 37",
      "choices": [
        {
          "observation": "normal",
          "label": "Door movement matches these observations",
          "next": "air-seal"
        },
        {
          "observation": "abnormal",
          "label": "The door slams, falls open or will not hold position",
          "next": "service"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "air-seal",
      "goal": "Are the door edges and seal clean?",
      "question": "Are the door edges and seal clean?",
      "instruction": "Use the seal-cleaning task with power safely isolated if residue is visible.",
      "stepIds": [
        "step-2"
      ],
      "sourceId": "bosch-manual",
      "locator": "pp. 38, 44",
      "choices": [
        {
          "observation": "normal",
          "label": "The seal is clean or has been cleaned",
          "next": "air-retest"
        },
        {
          "observation": "abnormal",
          "label": "Residue remains or the seal is damaged",
          "next": "identified"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "air-retest",
      "goal": "Did AutoAir open the door after the next eligible completed cycle?",
      "question": "Did AutoAir open the door after the next eligible completed cycle?",
      "instruction": "Keep the opening area clear; do not pull the door to imitate automatic release.",
      "stepIds": [
        "step-4"
      ],
      "sourceId": "bosch-manual",
      "locator": "pp. 37, 44",
      "choices": [
        {
          "observation": "normal",
          "label": "The door opened automatically",
          "next": "done"
        },
        {
          "observation": "abnormal",
          "label": "It stayed closed with AutoAir enabled",
          "next": "service"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    }
  ],
  "branches": {
    "entry": "air-cycle",
    "outcomes": {
      "done": {
        "type": "issue-located",
        "title": "Observed result recorded",
        "text": "You observed automatic opening after a completed eligible cycle. This is your observation, not independent confirmation of the appliance condition.",
        "sourceId": "bosch-manual",
        "locator": "pp. 8, 37–38, 44"
      },
      "identified": {
        "type": "issue-located",
        "title": "Observation and next step recorded",
        "text": "The cycle, disabled option or seal condition provides a next step. Complete that correction before assessing automatic opening; do not adjust hinges, leveling or countertop clearance yourself.",
        "sourceId": "bosch-manual",
        "locator": "pp. 8, 37–38, 44"
      },
      "service": {
        "type": "service-needed",
        "title": "Pause and request qualified help",
        "text": "The observed condition needs qualified help. Keep the appliance out of use when a safety concern remains. Share the exact model, displayed message and your before/after observations; do not open panels, bypass a lock or access the pump.",
        "sourceId": "bosch-manual",
        "locator": "pp. 6–8, 43–48"
      },
      "ready": {
        "type": "prepared",
        "title": "Observation still needed",
        "text": "This check is not complete. A condition you have not observed is still unknown. Save the record and return when the preparation and observation can be completed safely; ask support if safe access is uncertain.",
        "sourceId": "bosch-manual",
        "locator": "pp. 8, 37–38, 44"
      }
    }
  },
  "outcomeChecks": [
    {
      "text": "You observed automatic opening after a completed eligible cycle.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 37–38, 44"
    }
  ],
  "stopConditions": [
    "Stop using the dishwasher for smoke, a burning smell, damaged wiring, an active leak or water near electrical equipment. Isolate power and water only from a safe, dry, accessible location; otherwise keep clear and request qualified help.",
    "Do not remove the pump cover, reach into the pump, open electrical panels, bypass the door interlock or move the installed dishwasher. Refer plumbing connections, installation and repairs to qualified service.",
    "Stop if a part is cracked, jammed, sharp, insecure or different from the matching manual. Do not force a fitting or touch hot water. Never mix cleaning products."
  ],
  "sources": [
    {
      "id": "bosch-manual",
      "title": "Bosch SHPM65Z*** Operating instructions",
      "url": "https://media3.bsh-group.com/Documents/9001411746_D.pdf",
      "version": "9001411746_D · (0007) 640A MV",
      "checkedAt": "2026-10-13",
      "purpose": "User maintenance, controls, observable troubleshooting and safety",
      "reuse": "Copyright BSH. Linked reference; original summaries only. No manual illustrations reproduced.",
      "locator": "pp. 8, 37–38, 44",
      "topicPage": 37,
      "pdfPage": 37,
      "pageNumbering": "Printed English page equals the one-based PDF page in 9001411746_D."
    },
    {
      "id": "bosch-support",
      "title": "Bosch SHPM65Z55N/01 appliance information",
      "url": "https://www.bosch-home.com/us/en/productservice/SHPM65Z55N-01",
      "version": "Live E-Nr /01 support page",
      "checkedAt": "2026-10-13",
      "purpose": "Exact E-Nr identity and direct association with 9001411746_D",
      "reuse": "Link only",
      "locator": "Exact SHPM65Z55N/01 identity; associated operating instructions 9001411746_D"
    }
  ],
  "assets": [
    {
      "id": "bosch-door-seal",
      "url": "/diagrams/bosch-door-seal.svg",
      "kind": "original schematic",
      "alt": "Conceptual door-seal inspection points and normal door-motion observations; no hinge adjustment or gasket-removal instructions.",
      "license": "Original Homekeep schematic; conceptual identification and observation only, not an exact part drawing or official Bosch artwork"
    }
  ],
  "relatedIds": [
    "bosch-door-seal",
    "bosch-poor-drying"
  ],
  "family": "door-controls",
  "recordFields": [
    {
      "key": "airBefore",
      "label": "AutoAir conditions",
      "phase": "before",
      "type": "text",
      "placeholder": "Cycle completion, Rinse/non-Rinse and verified option setting"
    },
    {
      "key": "airAfter",
      "label": "Door and eligible-cycle observations",
      "phase": "after",
      "type": "text",
      "placeholder": "Door movement, seal condition and automatic opening"
    }
  ],
  "maintenance": {
    "intervalDays": null,
    "basis": "user-selected",
    "label": "Choose a reminder to review this observation when the symptom recurs or care is needed; no fixed day interval is assigned.",
    "sourceId": "bosch-manual",
    "locator": "pp. 8, 37–38, 44"
  },
  "diagramId": "bosch-door-seal"
}