{
  "id": "bosch-cycle-reset",
  "version": "2.0.0",
  "title": "End a saved cycle and select a new one",
  "deviceFamily": "dishwasher",
  "modelApplicability": {
    "modelIds": [
      "bosch-shpm65z55n-01"
    ],
    "region": "US",
    "panel": "Top controls with Start / Reset 3 sec, Delay and AutoAir. Match the full E-Nr, including /01.",
    "manualVersion": "9001411746_D · (0007) 640A MV"
  },
  "exclusions": [
    "SHPM65Z55N/20",
    "SHPM65Z55N/24",
    "SHPM65W55N",
    "Other SHPM / SHXM variants"
  ],
  "intent": "troubleshooting",
  "summary": "Distinguish resuming from canceling, perform one normal reset drain and verify that a new wash can be selected.",
  "prerequisites": [
    {
      "text": "Use normal controls only on a fully assembled appliance with dry hands and floor.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 33, 35–36, 44"
    },
    {
      "text": "Do not reset an actively leaking dishwasher; isolate safely and seek help.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 33, 35–36, 44"
    },
    {
      "text": "For a hot opened door, wait for spraying and steam to stop and leave it ajar several minutes before reclosing.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 33, 35–36, 44"
    }
  ],
  "tools": [
    "No tools needed"
  ],
  "materials": [
    "No materials needed"
  ],
  "steps": [
    {
      "id": "step-1",
      "text": "Decide whether you want to continue the saved cycle or deliberately end it. Use the resume task for continuation; a reset discards the current cycle.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 33, 35–36, 44"
    },
    {
      "id": "step-2",
      "text": "With the matching Start / Reset 3 sec control exposed, press and hold Start for approximately 3 seconds until the display reads 0:01.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 33, 35–36, 44"
    },
    {
      "id": "step-3",
      "text": "Close the top-control door promptly as required by the protection described on page 33. Allow about 1 minute while the dishwasher drains; do not repeatedly press controls or open during draining.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 33, 35–36, 44"
    },
    {
      "id": "step-4",
      "text": "When the drain interval is complete, press On/Off. Only if the appliance remains safe, power it on again and select the intended new cycle.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 33, 35–36, 44"
    },
    {
      "id": "step-5",
      "text": "Record whether selection became available. To run the new cycle, press Start and latch the door within 4 seconds; stop if drainage or an error persists.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 33, 35–36, 44"
    }
  ],
  "checks": [
    {
      "id": "reset-intent",
      "goal": "Do you want to end the current saved cycle?",
      "question": "Do you want to end the current saved cycle?",
      "instruction": "Reset cancels the wash; it is not necessary merely because the door was opened.",
      "stepIds": [
        "step-1"
      ],
      "sourceId": "bosch-manual",
      "locator": "pp. 35–36",
      "choices": [
        {
          "observation": "normal",
          "label": "Yes, I deliberately want to end it",
          "next": "reset-display"
        },
        {
          "observation": "abnormal",
          "label": "No, I want to continue the saved wash",
          "next": "identified"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "reset-display",
      "goal": "Did the Start hold produce 0:01?",
      "question": "Did the Start hold produce 0:01?",
      "instruction": "Hold the matching control for approximately 3 seconds; do not improvise another button combination.",
      "stepIds": [
        "step-2"
      ],
      "sourceId": "bosch-manual",
      "locator": "p. 36",
      "choices": [
        {
          "observation": "normal",
          "label": "0:01 appeared",
          "next": "reset-drain"
        },
        {
          "observation": "abnormal",
          "label": "The expected indication did not appear",
          "next": "service"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "reset-drain",
      "goal": "Did the drain interval finish without leakage or a persisting drain problem?",
      "question": "Did the drain interval finish without leakage or a persisting drain problem?",
      "instruction": "Allow about 1 minute; keep the door latched and observe from outside.",
      "stepIds": [
        "step-3"
      ],
      "sourceId": "bosch-manual",
      "locator": "pp. 33, 36",
      "choices": [
        {
          "observation": "normal",
          "label": "The drain interval finished normally",
          "next": "reset-selection"
        },
        {
          "observation": "abnormal",
          "label": "Water escaped, an error remains or draining did not complete",
          "next": "service"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "reset-selection",
      "goal": "Can the intended new cycle be selected after switching off and on?",
      "question": "Can the intended new cycle be selected after switching off and on?",
      "instruction": "Selecting a cycle verifies that the saved cycle was cleared; it does not prove a new wash completed.",
      "stepIds": [
        "step-4",
        "step-5"
      ],
      "sourceId": "bosch-manual",
      "locator": "pp. 36, 44",
      "choices": [
        {
          "observation": "normal",
          "label": "The new cycle can be selected",
          "next": "done"
        },
        {
          "observation": "abnormal",
          "label": "The previous cycle still blocks selection",
          "next": "service"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    }
  ],
  "branches": {
    "entry": "reset-intent",
    "outcomes": {
      "done": {
        "type": "issue-located",
        "title": "Observed result recorded",
        "text": "You recorded one normal reset drain and successful selection of a new cycle. This is your observation, not independent confirmation of the appliance condition.",
        "sourceId": "bosch-manual",
        "locator": "pp. 8, 33, 35–36, 44"
      },
      "identified": {
        "type": "issue-located",
        "title": "Observation and next step recorded",
        "text": "Use the cycle-resume task to continue the saved wash. No reset has been recorded.",
        "sourceId": "bosch-manual",
        "locator": "pp. 8, 33, 35–36, 44"
      },
      "service": {
        "type": "service-needed",
        "title": "Pause and request qualified help",
        "text": "The observed condition needs qualified help. Keep the appliance out of use when a safety concern remains. Share the exact model, displayed message and your before/after observations; do not open panels, bypass a lock or access the pump.",
        "sourceId": "bosch-manual",
        "locator": "pp. 6–8, 43–48"
      },
      "ready": {
        "type": "prepared",
        "title": "Observation still needed",
        "text": "This check is not complete. A condition you have not observed is still unknown. Save the record and return when the preparation and observation can be completed safely; ask support if safe access is uncertain.",
        "sourceId": "bosch-manual",
        "locator": "pp. 8, 33, 35–36, 44"
      }
    }
  },
  "outcomeChecks": [
    {
      "text": "You recorded one normal reset drain and successful selection of a new cycle.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 33, 35–36, 44"
    }
  ],
  "stopConditions": [
    "Stop using the dishwasher for smoke, a burning smell, damaged wiring, an active leak or water near electrical equipment. Isolate power and water only from a safe, dry, accessible location; otherwise keep clear and request qualified help.",
    "Do not remove the pump cover, reach into the pump, open electrical panels, bypass the door interlock or move the installed dishwasher. Refer plumbing connections, installation and repairs to qualified service.",
    "Stop if a part is cracked, jammed, sharp, insecure or different from the matching manual. Do not force a fitting or touch hot water. Never mix cleaning products."
  ],
  "sources": [
    {
      "id": "bosch-manual",
      "title": "Bosch SHPM65Z*** Operating instructions",
      "url": "https://media3.bsh-group.com/Documents/9001411746_D.pdf",
      "version": "9001411746_D · (0007) 640A MV",
      "checkedAt": "2026-10-13",
      "purpose": "User maintenance, controls, observable troubleshooting and safety",
      "reuse": "Copyright BSH. Linked reference; original summaries only. No manual illustrations reproduced.",
      "locator": "pp. 8, 33, 35–36, 44",
      "topicPage": 36,
      "pdfPage": 36,
      "pageNumbering": "Printed English page equals the one-based PDF page in 9001411746_D."
    },
    {
      "id": "bosch-support",
      "title": "Bosch SHPM65Z55N/01 appliance information",
      "url": "https://www.bosch-home.com/us/en/productservice/SHPM65Z55N-01",
      "version": "Live E-Nr /01 support page",
      "checkedAt": "2026-10-13",
      "purpose": "Exact E-Nr identity and direct association with 9001411746_D",
      "reuse": "Link only",
      "locator": "Exact SHPM65Z55N/01 identity; associated operating instructions 9001411746_D"
    }
  ],
  "assets": [
    {
      "id": "bosch-controls",
      "url": "/diagrams/bosch-controls.svg",
      "kind": "original schematic",
      "alt": "Conceptual top-control sequence distinguishing Delay, Start and cycle reset: Start then close within 4 seconds; reset to 0:01 and allow about 1 minute to drain.",
      "license": "Original Homekeep schematic; conceptual identification and observation only, not an exact part drawing or official Bosch artwork"
    }
  ],
  "relatedIds": [
    "bosch-cycle-resume",
    "bosch-not-starting",
    "bosch-standing-water"
  ],
  "family": "door-controls",
  "recordFields": [
    {
      "key": "resetBefore",
      "label": "Reason for ending the cycle",
      "phase": "before",
      "type": "text",
      "placeholder": "Saved cycle, display and cancel/continue intention"
    },
    {
      "key": "resetAfter",
      "label": "Reset and new-selection result",
      "phase": "after",
      "type": "text",
      "placeholder": "0:01 observed; drain interval; new cycle available"
    }
  ],
  "maintenance": {
    "intervalDays": null,
    "basis": "user-selected",
    "label": "Choose a reminder to review this observation when the symptom recurs or care is needed; no fixed day interval is assigned.",
    "sourceId": "bosch-manual",
    "locator": "pp. 8, 33, 35–36, 44"
  },
  "diagramId": "bosch-controls"
}