{
  "id": "bosch-door-seal",
  "version": "2.0.0",
  "title": "Wipe the dishwasher door seal and edges",
  "deviceFamily": "dishwasher",
  "modelApplicability": {
    "modelIds": [
      "bosch-shpm65z55n-01"
    ],
    "region": "US",
    "panel": "Top controls with Start / Reset 3 sec, Delay and AutoAir. Match the full E-Nr, including /01.",
    "manualVersion": "9001411746_D · (0007) 640A MV"
  },
  "exclusions": [
    "SHPM65Z55N/20",
    "SHPM65Z55N/24",
    "SHPM65W55N",
    "Other SHPM / SHXM variants"
  ],
  "intent": "maintenance",
  "summary": "Remove food particles from the seal and inner door edges without moving the gasket.",
  "prerequisites": [
    {
      "text": "Wait for the cycle to end and the interior to cool.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 38, 44, 47"
    },
    {
      "text": "Switch off and safely disconnect power before hands-on cleaning.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 38, 44, 47"
    }
  ],
  "tools": [
    "Soft damp cloth"
  ],
  "materials": [
    "Water"
  ],
  "steps": [
    {
      "id": "step-1",
      "text": "Inspect the cool door seal and the outer edges of the inner door for food particles. Record where the residue sits before wiping.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 38, 44, 47"
    },
    {
      "id": "step-2",
      "text": "Look for splits or a seal pulled from its channel. Do not stretch, remove or refit a damaged gasket in this task.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 38, 44, 47"
    },
    {
      "id": "step-3",
      "text": "With power safely isolated, wipe food residue from the seal and door edges using a soft damp cloth. Use no steam cleaner, abrasive pad or bleach wipe.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 38, 44, 47"
    },
    {
      "id": "step-4",
      "text": "Check that the seal stayed seated and the wiped area is free of debris. Dry accessible moisture and check normal door closure without force.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 38, 44, 47"
    },
    {
      "id": "step-5",
      "text": "After safe power restoration, observe the next normal use from outside for leakage. Stop use if water escapes.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 38, 44, 47"
    }
  ],
  "checks": [
    {
      "id": "seal-condition",
      "goal": "Is the door seal seated and visibly intact?",
      "question": "Is the door seal seated and visibly intact?",
      "instruction": "Inspect before cleaning so a damaged seal is not mistaken for ordinary dirt.",
      "stepIds": [
        "step-1",
        "step-2"
      ],
      "sourceId": "bosch-manual",
      "locator": "pp. 38, 47",
      "choices": [
        {
          "observation": "normal",
          "label": "The seal is seated with no visible split",
          "next": "seal-soil"
        },
        {
          "observation": "abnormal",
          "label": "The seal is split, displaced or visibly damaged",
          "next": "service"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "seal-soil",
      "goal": "Are the seal and inner door edges free of food residue?",
      "question": "Are the seal and inner door edges free of food residue?",
      "instruction": "Check the accessible edges only.",
      "stepIds": [
        "step-1"
      ],
      "sourceId": "bosch-manual",
      "locator": "p. 38",
      "choices": [
        {
          "observation": "normal",
          "label": "No residue is visible",
          "next": "identified"
        },
        {
          "observation": "abnormal",
          "label": "Food residue is present",
          "next": "seal-wipe"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "seal-wipe",
      "goal": "Did gentle wiping remove the residue without moving the seal?",
      "question": "Did gentle wiping remove the residue without moving the seal?",
      "instruction": "Keep the gasket in its channel.",
      "stepIds": [
        "step-3",
        "step-4"
      ],
      "sourceId": "bosch-manual",
      "locator": "p. 38",
      "choices": [
        {
          "observation": "normal",
          "label": "The edge is clean and the seal remained seated",
          "next": "seal-close"
        },
        {
          "observation": "abnormal",
          "label": "Residue cannot be removed safely or the seal moved",
          "next": "service"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "seal-close",
      "goal": "Does the door close normally without force?",
      "question": "Does the door close normally without force?",
      "instruction": "Remove any loose dish obstruction; do not press against a resistant latch.",
      "stepIds": [
        "step-4"
      ],
      "sourceId": "bosch-manual",
      "locator": "pp. 44, 47",
      "choices": [
        {
          "observation": "normal",
          "label": "The door closes normally",
          "next": "seal-use"
        },
        {
          "observation": "abnormal",
          "label": "The door will not close normally",
          "next": "service"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    },
    {
      "id": "seal-use",
      "goal": "Was the next normal use free of a visible door leak?",
      "question": "Was the next normal use free of a visible door leak?",
      "instruction": "Observe from outside; do not open during spraying.",
      "stepIds": [
        "step-5"
      ],
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 47",
      "choices": [
        {
          "observation": "normal",
          "label": "No water escaped at the door",
          "next": "done"
        },
        {
          "observation": "abnormal",
          "label": "Water escaped at the door",
          "next": "service"
        },
        {
          "observation": "unobserved",
          "label": "I have not checked this, or cannot observe it safely",
          "next": "ready"
        }
      ]
    }
  ],
  "branches": {
    "entry": "seal-condition",
    "outcomes": {
      "done": {
        "type": "user-maintenance",
        "title": "Observed result recorded",
        "text": "You recorded a clean, seated seal and no visible door leak during the next use. This is your observation, not independent confirmation of the appliance condition.",
        "sourceId": "bosch-manual",
        "locator": "pp. 8, 38, 44, 47"
      },
      "identified": {
        "type": "issue-located",
        "title": "Observation and next step recorded",
        "text": "The observed condition does not call for further steps in this task. Keep the record and choose a related task if a different symptom remains. No failed internal part has been diagnosed.",
        "sourceId": "bosch-manual",
        "locator": "pp. 8, 38, 44, 47"
      },
      "service": {
        "type": "service-needed",
        "title": "Pause and request qualified help",
        "text": "The observed condition needs qualified help. Keep the appliance out of use when a safety concern remains. Share the exact model, displayed message and your before/after observations; do not open panels, bypass a lock or access the pump.",
        "sourceId": "bosch-manual",
        "locator": "pp. 6–8, 43–48"
      },
      "ready": {
        "type": "prepared",
        "title": "Observation still needed",
        "text": "This check is not complete. A condition you have not observed is still unknown. Save the record and return when the preparation and observation can be completed safely; ask support if safe access is uncertain.",
        "sourceId": "bosch-manual",
        "locator": "pp. 8, 38, 44, 47"
      }
    }
  },
  "outcomeChecks": [
    {
      "text": "You recorded a clean, seated seal and no visible door leak during the next use.",
      "sourceId": "bosch-manual",
      "locator": "pp. 8, 38, 44, 47"
    }
  ],
  "stopConditions": [
    "Stop using the dishwasher for smoke, a burning smell, damaged wiring, an active leak or water near electrical equipment. Isolate power and water only from a safe, dry, accessible location; otherwise keep clear and request qualified help.",
    "Do not remove the pump cover, reach into the pump, open electrical panels, bypass the door interlock or move the installed dishwasher. Refer plumbing connections, installation and repairs to qualified service.",
    "Stop if a part is cracked, jammed, sharp, insecure or different from the matching manual. Do not force a fitting or touch hot water. Never mix cleaning products."
  ],
  "sources": [
    {
      "id": "bosch-manual",
      "title": "Bosch SHPM65Z*** Operating instructions",
      "url": "https://media3.bsh-group.com/Documents/9001411746_D.pdf",
      "version": "9001411746_D · (0007) 640A MV",
      "checkedAt": "2026-10-13",
      "purpose": "User maintenance, controls, observable troubleshooting and safety",
      "reuse": "Copyright BSH. Linked reference; original summaries only. No manual illustrations reproduced.",
      "locator": "pp. 8, 38, 44, 47",
      "topicPage": 38,
      "pdfPage": 38,
      "pageNumbering": "Printed English page equals the one-based PDF page in 9001411746_D."
    },
    {
      "id": "bosch-support",
      "title": "Bosch SHPM65Z55N/01 appliance information",
      "url": "https://www.bosch-home.com/us/en/productservice/SHPM65Z55N-01",
      "version": "Live E-Nr /01 support page",
      "checkedAt": "2026-10-13",
      "purpose": "Exact E-Nr identity and direct association with 9001411746_D",
      "reuse": "Link only",
      "locator": "Exact SHPM65Z55N/01 identity; associated operating instructions 9001411746_D"
    }
  ],
  "assets": [
    {
      "id": "bosch-door-seal",
      "url": "/diagrams/bosch-door-seal.svg",
      "kind": "original schematic",
      "alt": "Conceptual door-seal inspection points and normal door-motion observations; no hinge adjustment or gasket-removal instructions.",
      "license": "Original Homekeep schematic; conceptual identification and observation only, not an exact part drawing or official Bosch artwork"
    }
  ],
  "relatedIds": [
    "bosch-autoair",
    "bosch-odor"
  ],
  "family": "care",
  "recordFields": [
    {
      "key": "sealBefore",
      "label": "Seal condition and residue location",
      "phase": "before",
      "type": "text",
      "placeholder": "Seated, split, displaced; top/side/bottom residue"
    },
    {
      "key": "sealAfter",
      "label": "Seal and next-use observations",
      "phase": "after",
      "type": "text",
      "placeholder": "Residue removed; normal closure; any leak"
    }
  ],
  "maintenance": {
    "intervalDays": null,
    "basis": "user-selected",
    "label": "Choose a reminder to review this observation when the symptom recurs or care is needed; no fixed day interval is assigned.",
    "sourceId": "bosch-manual",
    "locator": "pp. 8, 38, 44, 47"
  },
  "diagramId": "bosch-door-seal"
}