Unlock controls showing CL LG WM4000HWA Region: US | Content version: 2.0.0 Confirm the Control Lock marking before using the model-specific button hold. MODEL AND MANUAL Exact model: WM4000HWA Rinse+Spin button with Control Lock marking; Tub Clean cycle. Compare your supplied manual with MFL71728908 Rev.02_051022. Manual: MFL71728908 Rev.02_051022 Excludes: WM3400CW; WM4000HBA; WM4080HWA; WM4000HWA with a different control panel or manual instructions PREPARATION [ ] Keep hands dry and the washer fully assembled. [ ] Confirm the Rinse+Spin button has the Control Lock marking in your supplied manual. TOOLS - No tools needed MATERIALS - No materials needed FULL CHECKLIST 1. Turn on the washer using Power. CL indicates locked controls, not a failed door lock. Source: LG WM4000H*A / WM4080H*A Owner’s Manual; pp. 31, 43–44 2. Hold Rinse+Spin for 3 seconds to deactivate Control Lock. If your panel uses another marked key, stop and use your own manual. Source: LG WM4000H*A / WM4080H*A Owner’s Manual; pp. 31, 43–44 3. Check that the chime sounds and the cycle time returns. Select an available option to check response. Source: LG WM4000H*A / WM4080H*A Owner’s Manual; pp. 31, 43–44 4. If controls still do not respond, record the display and contact LG support. Powering off alone does not clear this setting. Source: LG WM4000H*A / WM4080H*A Owner’s Manual; pp. 31, 43–44 STOP CONDITIONS - Smoke, a burning smell, damaged wiring, standing water near power, or an active leak: stop using the appliance. Disconnect power only from a safe, dry location and arrange qualified service. - Stop if a part is damaged, jammed, sharp, inaccessible, or does not match your manual. Do not force parts or remove a cabinet panel. BRANCH CHECKS Begin with: Is CL actually displayed? Is CL actually displayed? Is CL actually displayed? Read the exact characters with dry hands. Control Lock is a control setting and does not lock the door. Follow checklist steps: 1 - CL is absent and controls respond -> Next action recorded. The observed condition does not call for further action in this task, or a different task is more appropriate. Keep the observation in your record; do not infer a failed component. - CL is displayed or alternates with time -> Continue to: Does Rinse+Spin carry the Control Lock marking?. - I cannot read the display -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. Does Rinse+Spin carry the Control Lock marking? Does Rinse+Spin carry the Control Lock marking? Confirm the physical marking and supplied manual before using a button hold. - The marking and manual match -> Continue to: Did CL clear after the three-second hold?. - The marking or manual differs -> Pause and arrange qualified help. Keep the appliance out of use if a safety concern remains. Give the technician the exact model, the visible symptom and any displayed code. Do not open the cabinet or make electrical measurements. - I have not compared the panel -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. Did CL clear after the three-second hold? Did CL clear after the three-second hold? With power on, hold Rinse+Spin for 3 seconds. Turning Power off by itself does not deactivate Control Lock. Follow checklist steps: 2 - CL cleared and the remaining time returned -> Continue to: Does an available control respond now?. - CL remained after the matching hold -> Continue to: Have you recorded the remaining display and control response?. - I have not tried the hold -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. Does an available control respond now? Does an available control respond now? Check one option that is available for the selected cycle. A disabled cycle option is a different condition from all controls remaining locked. Follow checklist steps: 3 - An available control responds -> Result recorded. You recorded the task result from your own observation. Keep the before and after notes and recheck during normal use. This record does not certify the appliance condition. - Available controls still do not respond -> Continue to: Have you recorded the remaining display and control response?. - I have not checked this yet -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. Have you recorded the remaining display and control response? Have you recorded the remaining display and control response? Keep the cabinet closed and give LG the actual characters and which normal control did not respond. Follow checklist steps: 4 - Display and response are recorded for support -> Pause and arrange qualified help. Keep the appliance out of use if a safety concern remains. Give the technician the exact model, the visible symptom and any displayed code. Do not open the cabinet or make electrical measurements. - A new error or visible electrical damage appeared -> Pause and arrange qualified help. Keep the appliance out of use if a safety concern remains. Give the technician the exact model, the visible symptom and any displayed code. Do not open the cabinet or make electrical measurements. - I have not made the support note -> Observation still needed. Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help. RESULT OBSERVATIONS - CL clears and the controls respond YOUR RECORD Observation date: ____________________ BEFORE Display and button marking before unlocking: ____________________ AFTER Display and control response after the hold: ____________________ Additional observations: ____________________ Result / reason for stopping: ____________________ Next action: ____________________ REMINDER Check when CL appears or controls are locked; choose any personal reminder. Interval: Choose a personal interval; basis: user-selected Source: lg-manual; pp. 31, 44 A calendar reminder is a personal plan, not a record of work completed. DIAGRAMS Conceptual Power, Rinse+Spin with Control Lock marking, Spin and Start/Pause controls https://csl-13-appliance-repair.pages.dev/diagrams/lg-panel-controls.svg Original Homekeep artwork. Conceptual component relationships, not a scale drawing or an installation template. SOURCES LG WM4000H*A / WM4080H*A Owner’s Manual | MFL71728908 Rev.02_051022 | pp. 31, 43–44 https://media.us.lg.com/m/12df7154cf356724/original/WM4080_2023_Owners-Manual_Washer_Eng.pdf#page=31 Checked: 2026-10-13. Copyright LG. Linked reference; original summaries only. No manual illustrations reproduced. LG WM4000HWA product support | Live US model support page | US WM4000HWA identity. Current support listings may contain a newer manual; these steps require MFL71728908 Rev.02_051022. https://www.lg.com/us/support/product/lg-WM4000HWA.ABWEUUS Checked: 2026-10-13. Link only RELATED TASKS Check a dE door-open message: https://csl-13-appliance-repair.pages.dev/tasks/lg-door-error/ Observations do not certify a physical repair. Follow your matching supplied manual and the stop conditions. Guide: https://csl-13-appliance-repair.pages.dev/tasks/lg-control-lock/