{ "id": "lg-vacation", "version": "2.0.0", "title": "Prepare the washer for an extended absence", "deviceFamily": "washer", "modelApplicability": { "modelIds": [ "lg-wm4000hwa" ], "region": "US", "panel": "Rinse+Spin button with Control Lock marking; Tub Clean cycle. Compare your supplied manual with MFL71728908 Rev.02_051022.", "manualVersion": "MFL71728908 Rev.02_051022" }, "exclusions": [ "WM3400CW", "WM4000HBA", "WM4080HWA", "WM4000HWA with a different control panel or manual instructions" ], "intent": "maintenance", "summary": "Leave an empty, dry washer with water and power isolated, and keep a separate return-to-use checklist.", "prerequisites": [ { "text": "Use this task for a washer staying in a location protected from freezing. If freezing is possible, arrange the manual's cold-climate storage procedure with qualified help.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" }, { "text": "Finish the cycle and wait for unlocking and all drum motion to stop. Reach faucets and the plug only from a safe, dry position.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" } ], "tools": [ "Soft dry cloth" ], "materials": [ "No cleaning chemicals needed" ], "steps": [ { "id": "step-1", "text": "Remove all laundry. Check the location will stay above freezing during the absence; unknown or freezing conditions require a separate storage plan before leaving.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" }, { "id": "step-2", "text": "Switch off and unplug. Close both accessible water supply faucets as directed for extended non-use. Stop if a faucet is stuck or cannot be safely reached.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" }, { "id": "step-3", "text": "Wipe moisture from the door and seal. Allow the empty drum to dry while preventing children or pets from entering; do not leave an accessible open drum unattended.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" }, { "id": "step-4", "text": "Record that the drum is empty, both faucets are closed and power is unplugged. Leave a note that these settings must be checked before the next use.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" }, { "id": "step-5", "text": "On return, first check for visible damage, leakage or freezing exposure. Reopen both faucets only when connections are sound and the area is dry; check for leaks before reconnecting power.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" }, { "id": "step-6", "text": "If the hot-water system has been unused for two weeks or more, follow the manual's precaution: run each hot faucet for several minutes before washer use, keeping flames and smoking away. Observe the first normal wash after return and stop for any leak.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" } ], "checks": [ { "id": "absence-location", "goal": "Will the unused washer stay protected from freezing?", "question": "Will the unused washer stay protected from freezing?", "instruction": "This departure checklist is for a stationary washer in a non-freezing location. Cold-climate storage requires the separate procedure on page 41.", "stepIds": [], "choices": [ { "label": "An extended absence is planned and freezing is excluded", "next": "absence-empty", "observation": "normal" }, { "label": "No extended absence is planned", "next": "identified", "observation": "normal" }, { "label": "Freezing is possible or the washer must be moved", "next": "service", "observation": "abnormal" }, { "label": "The storage temperature is unknown", "next": "ready", "observation": "unobserved" } ], "sourceId": "lg-manual", "locator": "pp. 6, 41" }, { "id": "absence-empty", "goal": "Has the cycle ended and every item been removed?", "question": "Has the cycle ended and every item been removed?", "instruction": "Wait for complete drum stop and normal unlocking. Include small items caught at the door seal.", "stepIds": [ "step-1" ], "choices": [ { "label": "Cycle ended and drum is empty", "next": "absence-isolate", "observation": "normal" }, { "label": "Door cannot be opened safely or water remains unexpectedly", "next": "service", "observation": "abnormal" }, { "label": "Cycle or unloading is still pending", "next": "ready", "observation": "unobserved" } ], "sourceId": "lg-manual", "locator": "pp. 18, 37" }, { "id": "absence-isolate", "goal": "Are both water faucets closed and the plug disconnected?", "question": "Are both water faucets closed and the plug disconnected?", "instruction": "Switch off and unplug from a safe dry location. Close both accessible supply faucets without forcing them.", "stepIds": [ "step-2" ], "choices": [ { "label": "Both water supplies and power are isolated", "next": "absence-dry", "observation": "normal" }, { "label": "A valve or plug cannot be isolated safely", "next": "service", "observation": "abnormal" }, { "label": "Isolation is not complete", "next": "ready", "observation": "unobserved" } ], "sourceId": "lg-manual", "locator": "p. 6" }, { "id": "absence-dry", "goal": "Is the empty washer dry with entry by children or pets prevented?", "question": "Is the empty washer dry with entry by children or pets prevented?", "instruction": "Wipe the door and seal, then allow safe supervised ventilation. Avoid leaving an accessible open drum unattended.", "stepIds": [ "step-3" ], "choices": [ { "label": "Moisture removed and safe drying completed", "next": "absence-record", "observation": "normal" }, { "label": "Unexpected water or damage remains", "next": "service", "observation": "abnormal" }, { "label": "Drying is still pending", "next": "ready", "observation": "unobserved" } ], "sourceId": "lg-manual", "locator": "pp. 4, 37–38" }, { "id": "absence-record", "goal": "Are departure settings saved for the next user?", "question": "Are departure settings saved for the next user?", "instruction": "Record empty drum, closed hot and cold faucets and unplugged power. Keep the return check separate from departure completion.", "stepIds": [ "step-4" ], "choices": [ { "label": "Departure is recorded; return is not due yet", "next": "stored", "observation": "normal" }, { "label": "Departure was recorded and I am now returning", "next": "absence-return", "observation": "normal" }, { "label": "A recorded setting no longer matches the washer", "next": "service", "observation": "abnormal" }, { "label": "I have not recorded the settings", "next": "ready", "observation": "unobserved" } ], "sourceId": "lg-manual", "locator": "pp. 6, 37" }, { "id": "absence-return", "goal": "Are return conditions safe before restoring normal use?", "question": "Are return conditions safe before restoring normal use?", "instruction": "Check for damage, leaks and freezing exposure. With dry conditions and sound connections, reopen the supplies, check for leaks and then reconnect power.", "stepIds": [ "step-5" ], "choices": [ { "label": "No damage, freezing or leak is evident after supply restoration", "next": "absence-first-use", "observation": "normal" }, { "label": "Damage, freezing exposure or leakage is found", "next": "service", "observation": "abnormal" }, { "label": "Return inspection is not complete", "next": "ready", "observation": "unobserved" } ], "sourceId": "lg-manual", "locator": "pp. 4–6, 12–13, 41" }, { "id": "absence-first-use", "goal": "Were the hot-water precaution and first-use check completed?", "question": "Were the hot-water precaution and first-use check completed?", "instruction": "If the hot-water system was unused for at least two weeks, run each hot faucet for several minutes first, with no flame or smoking. Observe the first normal wash.", "stepIds": [ "step-6" ], "choices": [ { "label": "Required precaution completed and first wash stayed normal", "next": "done", "observation": "normal" }, { "label": "Leakage or another unsafe symptom appeared", "next": "service", "observation": "abnormal" }, { "label": "Precaution or first wash is still pending", "next": "ready", "observation": "unobserved" } ], "sourceId": "lg-manual", "locator": "pp. 4, 6" } ], "branches": { "entry": "absence-location", "outcomes": { "done": { "title": "Return-to-use check recorded", "text": "The return inspection, applicable hot-water precaution and first-use observation are recorded. Stop use if leakage or another problem later appears.", "type": "user-maintenance" }, "identified": { "title": "Next action recorded", "text": "The observed condition does not call for further action in this task, or a different task is more appropriate. Keep the observation in your record; do not infer a failed component.", "type": "issue-located" }, "service": { "type": "service-needed", "title": "Pause and arrange qualified help", "text": "Keep the appliance out of use if a safety concern remains. Give the technician the exact model, the visible symptom and any displayed code. Do not open the cabinet or make electrical measurements." }, "ready": { "title": "Observation still needed", "text": "Your notes are saved. The missing observation is not evidence of a fault or a completed action. Complete only the steps you can perform safely, or ask for help.", "type": "prepared" }, "stored": { "title": "Departure preparation recorded", "text": "The empty, dry washer is recorded with both supplies closed and power unplugged. Keep the return inspection pending until the washer is used again.", "type": "user-maintenance" } } }, "outcomeChecks": [ { "text": "Departure isolation was recorded; return checks are either completed or explicitly still pending.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" } ], "stopConditions": [ "Smoke, a burning smell, damaged wiring, standing water near power, or an active leak: stop using the appliance. Disconnect power only from a safe, dry location and arrange qualified service.", "Stop if a part is damaged, jammed, sharp, inaccessible, or does not match your manual. Do not force parts or remove a cabinet panel." ], "sources": [ { "id": "lg-manual", "title": "LG WM4000H*A / WM4080H*A Owner’s Manual", "url": "https://media.us.lg.com/m/12df7154cf356724/original/WM4080_2023_Owners-Manual_Washer_Eng.pdf", "version": "MFL71728908 Rev.02_051022", "checkedAt": "2026-10-13", "purpose": "User maintenance, control operations, observable troubleshooting and safety", "reuse": "Copyright LG. Linked reference; original summaries only. No manual illustrations reproduced.", "locator": "pp. 4–6, 37–38, 41", "pdfPage": 6 }, { "id": "lg-support", "title": "LG WM4000HWA product support", "url": "https://www.lg.com/us/support/product/lg-WM4000HWA.ABWEUUS", "version": "Live US model support page", "checkedAt": "2026-10-13", "purpose": "US model identity; newer revisions require comparison to supplied manual", "reuse": "Link only", "locator": "US WM4000HWA identity. Current support listings may contain a newer manual; these steps require MFL71728908 Rev.02_051022." } ], "assets": [ { "id": "lg-storage", "url": "/diagrams/lg-storage.svg", "kind": "original schematic", "alt": "Empty dry washer, hot and cold faucets closed, power unplugged, and a separate return check", "license": "Original Homekeep artwork. Conceptual component relationships, not a scale drawing or an installation template.", "sourceId": "lg-manual", "locator": "pp. 4–6, 37–38, 41" } ], "relatedIds": [ "lg-hose-condition", "lg-odor", "lg-leak-check" ], "family": "care", "diagramId": "lg-storage", "recordFields": [ { "key": "before-observation", "label": "Absence dates and freezing risk", "phase": "before", "type": "text", "placeholder": "Planned duration; heated room confirmed" }, { "key": "after-observation", "label": "Departure settings and return status", "phase": "after", "type": "text", "placeholder": "Both faucets closed; unplugged; empty/dry; return still pending or observed" } ], "maintenance": { "intervalDays": null, "basis": "user-selected", "label": "Use for extended non-use. Choose departure and return dates; no fixed calendar interval applies.", "sourceId": "lg-manual", "locator": "pp. 6, 41" } }