Make a useful record before service.

Keep the facts you can observe

If there is an active leak, burning smell, damaged wiring, hot water or unsafe access, pause the checklist and seek appropriate help. Do not open covers, reach into pumps or run another cycle just to fill in this record.

This form can record any appliance model; it does not establish that a Homekeep operating guide applies. Our guides still require their exact model, panel and manual match.

Entries stay in this browser. Avoid names, addresses, serial numbers and other private identifiers. Review your downloaded file before sharing it.

Your service brief

Fill in only what you know. Blank fields will say “Not recorded”.

Before contacting a service provider

Have the full model and any prior checklist downloads available. Your provider may request additional appliance identifiers or proof of purchase directly. Bosch’s booking page requests the E-Nr, FD and Z-Nr, plus purchase date for warranty claims.

Bosch service preparation · Homekeep model help

Choose and contact your own provider. This page does not send a request or book a repair.